Shipping policy

Order Processing Times

We are committed to delivering your order accurately in good condition and always on time. We believe in express shipping and most of your order is shipped within 24 hours once the order is placed except on weekends or on public holidays. We appreciate your patience while we prepare your order. All packages are dispatched in tamper-proof bags. So, at the time of delivery, we recommend you check the package before accepting it to ensure it has not been tampered with.

 

Shipping Restriction 

Any items notified by the delivery company to be restricted and/or banned and/or prohibited from time to time(including but not limited to animals, bullion, currency, bearer form negotiable instruments, precious metals and stones, firearms or parts thereof, and ammunition, human remains, pornography, and illegal narcotics/drugs). Order will be canceled and make a full refund to the original payment method.

 

When do we deliver

All the orders are shipped by the delivery company between 9 am – 6 pm, Monday to Saturday. It takes a maximum of 14 days for national shipping. 

 

What is the estimated delivery time?

5 to 7 working days for zonal orders. Exceptions: Sunday and local holidays for the courier service provider. And up to 14 days for national orders.

 

We shall keep you updated with the status of your order via email and SMS -- both when it's placed, and when it's shipped out.